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Listening, connecting, and building through community and stakeholder engagement

Every community has a story; it’s shaped by how people gather, how they move, and how they connect to the land around them. The most meaningful places don’t happen by accident. They are shaped through listening closely, asking thoughtful questions, and designing with intention. 

At RVi, engagement – ranging from stakeholder collaboration to community input – is a part of how we approach every project. Whether shaping fast-growing master planned communities or park, recreation, and open space systems, the goal is the same: to create places that feel authentic, connected, and built to last. 

While community engagement is often associated with public work, stakeholder engagement plays an equally important role in shaping private development and mixed-use environments. 

Across our work, we’re seeing a few consistent themes emerge in how engagement continues to shape planning and design outcomes. These insights reflect how engagement is evolving as a practice and how it adapts across different regions of the country, responding to growth, culture, and community priorities. 

Rather than a single approach, these themes show up in different ways across regions and project types, but consistently influence how places are envisioned, designed, and experienced. 

From feedback to vision: engagement as an early design driver  

Engagement is increasingly happening before a clear vision is defined. In fast-growing markets, this shifts its role from gathering feedback to helping shape what a place could become. Rather than reacting to plans, stakeholders, residents, and future users are influencing foundational decisions – how a community connects, where people gather, and what daily life looks like. 

Engagement is part of the process from early planning through design, helping ensure that outcome reflects the needs and priorities of the people they serve. 

In growth states like Arizona, Texas, Florida, and the Carolinas, this often means engaging early to help define what a community could be. RVi’s work on master-planned communities such as Eastmark (Mesa, AZ) and Meridiana (Brazoria County, TX) reflects this shift. Residents and stakeholders aren’t just reacting to plans; they are helping shape them. Conversations around walkability, access to nature, and everyday gathering spaces translate directly into the framework of parks, trails, and mixed-use environments. 

EastVillage (Austin, TX) illustrates how early and ongoing engagement informs not just layout, but experience, blending residential, commercial, and open space into a cohesive, people-first environment. 

In more established regions like the Midwest and cities like Denver, engagement often takes on a more iterative, consensus-driven role. Projects like Garfield Park Conservatory Elizabeth Morse Genius Children’s Garden (Chicago, IL) and Central Park Playground (Denver, CO) reflect the layered nature of engagement, where park districts, residents, and stakeholders shape outcomes through multiple rounds of input, helping to ensure the final design reflects long-term community priorities 

Across all regions, the most successful places are shaped by engagement from start to finish. 

Meridiana Master Planned Community, Brazoria County, Texas

Designing for real use: how engagement shapes experience  

Across both public and private work, engagement is becoming less about collecting input and more about understanding behavior. How people want to gather, move, and spend time is directly shaping design decisions – from amenity programming in master planned communities to the activation of public spaces and mixed-use environments. 

At its core, engagement is about understanding what brings people together and designing places that make those connections easier and more natural. 

In rapidly growing sun belt communities, this often shows up as highly programmed, amenity-rich environments. At Meridiana, for example, community identity is built around shared experiences, from learning-focused amenities to outdoor gathering spaces, creating opportunities for interaction from day one. Similarly, Eastmark uses a network of parks, event spaces, and trails to foster connection across neighborhoods. 

Places like The Exchange (Fort Collins, CO) highlight how mixed-use environments can become social anchors, blending retail, dining, and open space into a cohesive destination that encourages both planned and spontaneous interaction. 

In more established regions, particularly across the Midwest, the focus often shifts toward strengthening existing community ties. Naperville’s Riverwalk (Naperville, IL) demonstrates how revitalized public spaces can reconnect communities to their surroundings while supporting both daily use and large-scale events. 

Additionally, therapeutic environments such as healthcare gardens like the Advocate Good Shepherd Hospital Integrative Medicine Garden (Barrington, IL) show how engagement can reveal deeper needs around wellness, accessibility, and inclusivity. 

Across all regions, our goal is the same, to create places where people feel a sense of belonging. The most successful places support everyday use while strengthening connections across the community. 

Advocate Good Shepherd Hospital Integrative Medicine Garden, Barrington, IL

Nature as common ground across communities  

One of the most consistent patterns across regions is the role of nature as common ground. Regardless of project type, access to open space, trails, and natural systems creates shared experiences that bring people together. Engagement efforts often reveal a strong desire for these elements – not just as amenities, but as essential parts of daily life. 

Projects like Oso Bay Nature Preserve (Corpus Christi, TX) demonstrate how natural systems, water, native landscapes, and trail networks, can anchor development and create shared experiences. These environments invite people outside, encouraging everyday interaction with both nature and one another. 

Our work across park systems and open space, such as Mueller Greenways (Austin, TX) and various community trail networks reinforces the idea that accessible, well-designed landscapes can support recreation, ecological awareness, and long-term stewardship. 

Across geographies, nature serves as common ground. It transcends demographics, invites participation, and creates opportunities for connection that feel both universal and deeply personal.

The Southeast Greenway at Mueller in Austin, Texas.

Community and stakeholder engagement is no longer a one-size-fits-all process, and that’s exactly what makes it powerful. The most successful approaches recognize that every community is different, shaped by growth patterns, cultural expectations, and local priorities. 

From master planned communities to public places to campuses and hospitality environments, our work shows that while approaches may vary by region, the core principles remain the same: listen early, engage often, and design with people at the center. 

Whether building new communities in fast-growing regions or reinvesting in established ones, thoughtful engagement leads to places that feel authentic, resilient, and connected. We see stronger, more lasting results when we work with designers, developers, and municipalities to align engagement with community priorities. 

On the French Broad River: Community at the center of riverfront recovery

03/17/2026 Project Spotlight Tagged Under: Community Engagement, Planning
Credit U.S. Army National Guard photos by Sgt. 1st Class Leticia Samuels, CC

The French Broad River runs through West Asheville, North Carolina, weaving together community, nature, and industry as it connects north to south, and old to new. Geologically speaking, it’s one of the oldest rivers on the planet. Culturally, its banks have inspired a vibrant arts community and offered space for recreation and renewal with nature. Historically, the riverfront served industry and commerce that supported Asheville’s growth.

Over time, its banks have evolved into vital public spaces that have long been part of daily life for Asheville residents and visitors. Parks, greenways, and gathering spaces brought people close to the water. The River Arts District developed as a creative hub for local artists and businesses, operating largely out of repurposed warehouses. In the summer, inner tubes, boats, and stand-up paddle boards span the river as a key recreational asset.

A strong, diverse sense of community permeates every aspect of life in Asheville, and has defined the river’s usage for decades. But that community’s resilience was tested in 2024 when Tropical Storm Helene brought unprecedented devastation to Asheville and the Western North Carolina region. In the storm’s aftermath, the French Broad River became the focal point for a collective effort to recover and rebuild.

The City of Asheville’s Parks Recovery Project will establish a vision and plan for the entire parks system, spanning approximately 180 acres and multiple parks, trails, and greenways. It goes beyond rebuilding, to re-examining ways to enhance and uplift what was there from social, economic, environmental, and user experience perspectives.

“We’re focused on making smart, sustainable decisions—regenerative decisions—to stabilize the riverbanks and program spaces to withstand flooding in the future,” says David Cosslett, principal at RVi. “Our goal is to not just rebuild what was there, but to reimagine the parks in the eyes of the people who use them.”

With Sasaki leading the broader planning and design efforts, Cosslett and RVi are assisting community engagement strategies that place local voices at the center of the process, shaping a resilient riverfront experience tied directly to the community it serves. In Asheville, recovery begins by engaging the community.

Strength from disaster

Credit U.S. Army National Guard photos by Sgt. 1st Class Leticia Samuels, CC (Cover image included).

During Tropical Storm Helene, the riverfront that once symbolized renewal became the epicenter of loss. At its peak, the river reportedly crested at more than 24 feet, breaking previous records set in 1916. Unprecedented flooding, landslides, and outages wreaked devastation across the region and left homes, businesses, and parks in the wreckage.

RVi’s Asheville staff were among those displaced. “We didn’t have water or power for weeks,” Cosslett recalls. When the storm subsided, the cleanup and relief efforts brought the community together in ways that disaster often does.

“So many people lost everything,” says Cosslett. “Yet neighbors from all backgrounds came together, asking, ‘How can I help? What can I do?’ It showed the strength of this region to come together in times of pain.”

During the immediate recovery period, RVi team members provided direct support as volunteers cleaning out people’s homes and properties impacted by the storm. RVi participated in several additional efforts focused on understanding flood impacts in the River Arts District, one of the areas most affected by the storm. This included supporting an Urban Land Institute (ULI) advisory panel to assess recovery needs, as well as academic engagement through Clemson University’s third-year design studio, where Cosslett volunteered as a mentor for students examining post-flood conditions and creative solutions to rebuild what was lost.

As members of the community, remaining engaged during the early stages of recovery was a duty, and an important way to stay connected to ongoing conversations and local needs.

Community engagement as the foundation for the future

Public open houses and community outreach gathered feedback from hundreds of Asheville residents to guide the French Broad River Parks Recovery Project. Additional pop-up events, focus groups, online surveys, and one-on-one meetings painted a robust, community-driven future for 180+ acres of parks and damaged by Tropical Storm Helene. 

When RVi began the public engagement process in December 2025, that energy carried through. More than 200 residents showed up to the first public open house to share their ideas for the future. That initial session, coordinated alongside other concurrent City-led parks efforts, brought together residents, City staff, and multiple design teams around a common goal. We were there to listen.

“It was one of the better attended open houses we’ve had in the city,” says Cosslett. “We heard a lot of excitement and a lot of positive input. People were happy to be there and share their thoughts.”

Engagement efforts that followed were designed to meet people where they are, capturing a broad range of perspectives. Through targeted focus groups, pop-ups in community spaces, and accessible online tools, residents shared how they use the riverfront today, what they value most, and what they hope to see. The in-person engagement ranged in scale from the public open houses to coordinating more than 25 one-on-one meetings with interested residents to gain more personal and focused input.

Conversations consistently highlighted the importance of safety and ecological resilience, river access, environmental restoration, and balancing active recreation with passive amenities. The focus groups brought together users to dig deep into topics such as recreation, local business, and public art.

The design team structured engagement strategies to translate lived experience into actionable design direction. What emerged from the public engagement process was a shared sense of care for the riverfront, its parks, and their shared future. Those insights will now serve as the foundation for a set of design guidelines that embed community values into actionable direction, ensuring the next phase of planning reflects lived experience, shared priorities, and authenticity. According to Cosslett, it’s been an “emotional, but strengthening process” for everyone involved.

“There are so many different contingents and people within the community,” says Cosslett. “It’s important for us to understand those voices and meet them where they are. You can’t skip this process, or you take away the ownership.”

From recovery to renewal

The French Broad River Parks Recovery Project marks a shift from emergency response to intentional planning. With much of the FEMA assessment and cleanup completed over the past year, RVi and Sasaki are now translating the insights gained through public engagement into a framework for future design, investment, and phased implementation throughout the riverfront parks and greenways. These frameworks were recently presented at another public open house for feedback and will continue to be refined in reflection of the community.

As we continue to refine the shared priorities established by the community, the work will focus on improved resilience to future flooding as well as river access, ecological restoration, and public spaces that reflect Asheville’s cultural identity as a destination for creativity and recreation.

A year after the storm, billboards along the highway in Buncombe County read WNC Strong. The French Broad River has tested Asheville’s resilience, but it continues to unite the Western North Carolina region. For Asheville, that strength is taking shape through a recovery effort grounded in community, resilience, and sustainable stewardship of the river—connecting past and future, industry and art, loss and renewal. Asheville is shaping a recovery that looks forward—not just to what was, but to what’s possible.

The French Broad River runs through the heart of Asheville, where parks, trails, and neighborhoods converge along the city’s evolving riverfront.